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Return to Usability Scripts
and Tests.
These files were produced as part of the
requirements for LIS 61095 User & Task Analysis for Interface
Design.
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Usability Test A ::
Carrie Garzich
Site: www.wired.com
Subject: Jessica Garzich
My subject was a student who spends approximately
15 hours a week online, primarily visiting a Web forum, talking to
people through instant messenger and sometimes reading Yahoo news.
Her favorite sites include that forum (Peloria), Homestarrunner.com
and thespark.com. She has been using computers since she was three
or four years old (she is 18) and the Internet since 1997.
She noticed the content first — science fiction,
technology and space — and said these were things she liked. She
also mentioned later, when I asked her how she would go about
changing the text size, that she had noticed the site's feature for
that early on and was impressed by it. She thought she would first
click on either the lead story — which was was about the Galileo
spacecraft at the time of the test — or the quote in the upper left
hand corner of the page because those were things she was interested
in.
She was quick to pick up on the purpose of the
site — news — and seemed to understand what sorts of content could
be found under the subcategories listed on the left side of the
page, as well as what to click on to find Wired Magazine
content.. She also understood that content in the center of the page
was the "latest-breaking stuff." However, when I asked her about the
list of story links on the right side, she felt these were stories
that were not quite as big as the content in the center of the page.
She did not indicate that she understood these stories were from
wire services, as opposed to Wired Magazine or Wired News
content.
Non-Wired content was also an issue when I
asked her to do a key task: searching for a story on a topic of her
choice, selecting an article to read out of the search results and
then emailing that article to a friend. Her search for the video
game "Soul Caliber II" brought up two results and she clicked on the
second. This was actually a link to an off-site story (Wired
often includes links to articles of note on other sites in its news
roundups, which is likely how this story came to be listed in the
search returns), and although the site she went to did have an
email-this-story function that she was able to find, it wasn't quite
the desired task.
Other items of note included her response to the
Flash advertisement for Verizon that popped up over the text in the
middle of the home page; she didn't like the ad because it
interfered with her ability to go read that story. She picked up,
upon returning to the home page, that the home page had changed
colors, and hit refresh several times to view the different color
schemes.
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